When we rated and ranked the best promotional product stores, we saw a lot of the same. This is because most of the promotional merchandise available from the services we reviewed comes from the same pool of suppliers. Therefore, when you choose a company to supply your promotional products, the choice comes down to service, selection and website functionality. 4imprint performs well in all these areas.
Selection is all about choice, and 4imprint has no shortage of choices. This is great, especially if you know what you want. Chances are they have exactly what you're looking for. But the company's wide selection of business gifts has an added benefit, in that you are likely to find something better than what you had in mind. Navigating the website seems to spark creative juices in the brain and open you up to ideas that you may not have considered. This can result in spending more money than you originally anticipated, but the benefits of your purchases will be proportionally profound.
A common problem with promotional products websites is that they have the look and feel of late-90s website design. 4imprint is more visually appealing than most of the competition. The website's navigation and ascetics only hearken back to the mid 2000s. The interface is a bit cluttered and is overly busy for customers who want to get in, make their order and get out. There seems to be an excess of stock-photo models holding sample items, which can be distracting when all you want is an umbrella with your company's logo on it.
One of the great things about 4imprints is that once that you've created an account, you can get a free sample of many of the corporate gifts they sell. This is a good thing because it removes the uncertainty regarding what the promotional merchandise actually looks and feels like. It's sort of like every time you buy a hamburger from a fast food joint and the sandwich never looks like the picture on the menu. The free samples put your mind at ease before you purchase 500 hamburgers (or in this case, logoed mugs.)
4imprint was kind enough to send us some sample products for our review. We are happy to report that we found no defects in the items we received. The printing is bright and good quality, and the items themselves are on par or superior to what we've come to expect from promotional merchandise.
You shouldn't have any complaints, but if you do, rest assured that dealing with 4imprint's customer service is as pleasant experience as you can expect. We found the support staff to be friendly and informed. We would like to see the company add live chat service, however, so that customers don't have to wait on hold.
At the end of the day, 4imprint is an above-average promotional product store. It has all the promotional gifts and products you can think of, and more. Expect to do some impulse buying on the website. While the site itself could use an update, it doesn't feel like an absurd internet anachronism, which is refreshing. Additionally, the customer service reps know what they're talking about and are generally helpful.
4imprint has all the most popular merchandise and nearly all of the less-popular options. Whatever it is, you'll find what you need.
The service suffers from a common aliment in this industry, in that its website seems to be stuck in 2005.
4imprint is a perfectly solid promo merchandise retailer. If you choose this service, you'll likely be a return customer.