PROS / Branders’ product prices are typically less than those from other promotional product stores.
CONS / Setup charges are often higher than those of competing promotional product stores.
VERDICT / Branders' huge inventory, quality customization and low price options make the site worthy of serious consideration.
Branders.com is an online promotional product store with an emphasis on offering the same merchandise, from the same vendors that supply other online stores, but at a far lower price. While Branders’ merchandise is competitively priced, setup charges range from a fairly typical industry standard to one that is more expensive than most promotional product stores. Overall, your price at Branders should still be comparatively good. Your shopping cart breaks down all costs and even allows you to email yourself a quote.
Branders offers all of the standard product types you expect from a good promotional products retailer, including corporate gifts, business apparel, tradeshow giveaways and upscale items like customized watches and food hampers. Branders backs up its commitment to low prices with a price-matching guarantee. If you see an item for less somewhere else, the company will refund you the difference, if you already placed an order, or match the price if you have yet to order. In addition, a shipping guarantee promises that your products will arrive as stated or they are free. You can also order free sample products to evaluate a promotional product before you place an order.
Great customer support makes it easy to contact a representative during business hours ─ via telephone, email or live chat ─ but the company’s starred customer rating and review process is wanting. A rating and review system is offered, but very few products show any stars. And even when there are several hundred reviews, only the top ten are shown and they are typically all fours or fives.
For any businessperson who is serious about getting the name of their business in front of potential customers, Branders is well worth a look. As long as you do not depend on customer reviews to make business decisions, its straightforward website, excellent variety of well-priced items and guarantees are all reasons that this service may work for your promotional product needs.